FAQ

Do you offer Vegetarian options?

Yes, whenever possible we offer a Vegetarian option. Simply check the box “Make it Vegetarian” before clicking “Add To Cart.”


Where does Dinner-Ready deliver?

We currently deliver to central Marin - Sausalito to South Novato and west to Fairfax. If you are outside of the range, please email us of your location and we will notify you when we expand our service to your area. 

 

How much does it cost? what are the portions?

Cost per meal starts at $19.99-$24.99.

Currently 4 sizes are offered: 1 adults, 2 adults, 3 adults or 2 adults + 2 kids, 4 adults or 2 adults + 4 kids.  

Kids' portion is for children under 10. Portion for an adult is ~10-12 oz. (sometimes, you may find a little extra; well, that means our chef is super happy that day!) 

There is no minimum required for each order. View the Menu

 

What is contactless delivery?

We leave the meal in a container at your doorstep and ring the doorbell. To make things simple, please leave a chair, bench or cooler outside your front door.



Do you offer centralized pickup?

We have not yet launched our centralized pickup option, but we will email everyone as soon as it’s live.



What comes with each delivery?

We deliver a family style meal with a main dish, and sides. We avoid plastic containers whenever possible and we will be moving to compostable and reusable containers as business grows.



When are the delivery days?

We deliver on selective weekdays and weekends. We notify new menu via email or text during weekends so that you can conveniently plan out your healthy dinner deliveries for the upcoming weeks. You can select your preferred 30min time slots and we will try our very best to accommodate. 

Please add hello@dinner-ready.com to ensure delivery confirmation emails reach your inbox.


What if I am not home at the time of delivery?

Please contact us at hello@dinner-ready.com or text/call 781-424-5482 and let us know where we should leave the delivery.

 

Who cooks the meals?

We partner with local licensed kitchens and chefs who operate with sustainability in mind. 



How fresh are the meals?

Our dinners are handmade hours before delivery for an incredibly fresh, delicious taste.


How long does it take to heat up the meal?

Meals are all made earlier in the day so that they are fresh and delicious - simply heat up for 3min in your microwave and serve. Alternatively, you can use oven as well. 

 

A note on substitution:

While we strive to provide the exact dinner that you order, there are times when last minute substitute is necessary.

In addition to our standard protocol to ensure food safety and fresh ingredients, challenges to the food supply chain remain: everyday, our chefs have to juggle and make executive decisions with the goal to provide the best food experience possible to you with the ingredients that are delivered fresh. Sometimes, not everything arrives as planned or not up to our quality standard. When that happens, you will find a substitute that resemble as closely to the meal that you ordered as possible. 

 

What if I need to cancel or skip a delivery?

Please let us know 24 hours before your scheduled delivery time. Please text or call our customer happiness team: 781-424-5482

 

Here is some interesting food related data for your consideration: 

On average, consumers waste 25% of their food individually, which typically ends up in landfills, creating 13% of methane emissions. Methane is a particularly harmful greenhouse gas.

A fourth of the earth’s greenhouse gases are caused by the world’s food system which includes food production, raising and harvesting, processing, packing, and transportation

You don’t have to go vegan to help the planet, and though plant based foods are the most eco-friendly option, eating less red meat and less dairy has a large impact on your carbon footprint.

 

 View The Menu